Dear Bob,
The transaction on 39 S 23rd St is going to close in one or two days. At this point, as the selling agent, I would like to thank you for everything you did during the transaction.
I sold 45 homes in 2009, most of them were REOs. Compared to all other agents I have worked with in these transactions, you are obviously on top and you impressed me deeply.
From the very beginning of the transaction, I could tell that you are a very responsible person. You did not just send a message to inform us that the offer was either accepted or rejected. Instead, you called me to confirm that the buyer was serious and would like to move on. 

You care about buyers. In your contract package, I was surprised to see a contractor list. It was my first time to see a contractor list in the contract package. You are not just selling a home; you really care about the one who will own the home. Generally speaking, it should be my responsibility. You've done it for me. Thank you! You also put a schedule for the transaction in the package. It was a very useful reminder for me and my client.

Another thing I would like to mention was your closing cost table in the addendum. Sometimes I had difficult experiences discussing the closing costs with listing agents and escrow officers, especially those customized items. Some sellers simply refused to pay the escrow fee, which is customized to be paid by sellers in Santa Clara County.  These incidents have caused conflicts between the buyer and seller,  and can be quite challenging. In your addendum, I found a very detailed closing cost table. Every item that the buyer should pay was mentioned upfront. It saved a lot of my time and made the deal go smoothly.

It is really a happy experience for me to work with you because you treat me as a partner and friend. I hope I will have the chance to work with you in the near future.

Thank you again for your help, your hard work, and your professional attitude.

Best Regards,
Sara Huang



“Bob Mackey always listens to us and holds himself to a high level of integrity. Both times we bought/sold a house we never thought of anyone else. I was so pleased to see how willing he was to walk us thru any property we wanted to and it never seemed like we were wasting his time.” June 14, 2010

Top qualities: Great Results, Personable, Expert

Nathan Overbeek
hired Bob as a Real Estate Agent in 2003, and hired Bob more than once



 “In 2008, my wife and I were looking to purchase our first home. We reached out to Bob, provided our wants/needs and price range we were looking to work with. Not only was he able to negotiate the price of the house we wanted down to our price range, but he got the deal closed early. Bob has a wealth of knowledge, is personable and has a great "can-do" attitude. I would recommend his services in a heartbeat!” June 9, 2010

Top qualities: Great Results, Expert, High Integrity

Jason Perry
hired Bob as a Real Estate Agent in 2008



“I've known Bob ever since I started at Coldwell Banker. Bob is extremely knowledgeable in residential real estate, especially in the REO area. He was always available to help and provide advice when I had a question concerning a residential transaction.” June 9, 2010

Jordan Wong, CCIM, Commercial Associate, Coldwell Banker Commercial NRT
worked directly with Bob at Coldwell Banker



“Bob was very patient and efficient in helping us finding a house in a relatively short time frame, not only in spending long days to look around during the weekends but also in preparing these visits during the week. Will work with him again if I had too.” June 9, 2010

Top qualities: Expert, Good Value, High Integrity

Patrice Rioux
hired Bob as a Real Estate Agent in 2007



“Bob is a wonderful experienced professional realtor who I have had the honor to work with in the mid 1990's for the same real estate office and as a vendor for him with his real estate transaction for many years. The best way to recommended Bob is to say, beyond a shadow of a doubt; he is one of the best realtors I have worked with in my career. Bob is not only a wonderful realtor, but also a wonderful family man. Bob in my opinion is in the top percentile of his profession. It is an honor to recommended Bob Mackey.” June 8, 2010

Barry Saugen, Owner, Barry Saugen Inspections
was with another company when working with Bob at Coldwell Banker



“To whom it may concern, It is my sincere pleasure to recommend Bob Mackey to you as a Realtor. Bob listed and sold our home in 2005, during a difficult economic period of time. His integrity, excellent advice, professional manner and personable interaction with potential buyers and other Realtors was very impressive. Bob assured us that we would sell our home quickly, and much to our surprise we had multiple offers and a finalized sale within one week. We have used five other Realtors with real estate transactions both before and after in another state, and I can honestly say that our experience with Bob Mackey was by far the best real estate transaction we've ever had. -Rich Van Winkle” June 8, 2010

Top qualities: Great Results, Personable, High Integrity   

Richard Van Winkle
hired Bob as a Real Estate Agent in 2005